Need a repair?
Choose your device, repair, service method, and appointment time through our online booking system.
Start a booking →We’re building a better place for repair tips, device guides, maintenance advice, troubleshooting help, and straight answers about the technology you use every day.
The blog isn’t ready yet, but Tech Guru’s repair tools and services are already here.
Choose your device, repair, service method, and appointment time through our online booking system.
Start a booking →Have a device question right now? Diode can help with troubleshooting, repair questions, and identifying your next step.
Meet Diode →Follow the latest Tech Guru updates, new tools, service changes, and features we’re building for customers.
View updates →New Tech Guru articles and repair guides will appear here as the blog launches.
Diode uses local repair knowledge and recent conversation context. Learning suggestions go to the shop for review before reuse. Leave out passwords, payment details and private customer information.
Tell us what went wrong or what Diode should have done differently. Your current Diode conversation and basic browser diagnostics will be included automatically.
Please do not include passwords, payment information, or other sensitive personal information.
Diode provides general repair guidance, not a confirmed diagnosis. This focused repair assistant runs locally in WordPress. Recent conversation context is held on this server for up to 24 hours of inactivity and restored in this browser. New chat removes the previous session. If you share your name, your conversation and reported checks are saved for the shop to review. A phone number is optional for follow-up. Learning suggestions are reviewed by the shop before they can be reused. Approved learning examples persist until the owner deletes them. Do not enter passwords, payment details, or private customer information. Device-specific instructions may differ. Stop if a device is hot, swollen, wet, leaking, or physically damaged; seek professional assistance.
Protect your data: Back up important photos, files, contacts, and other data before troubleshooting, repair, software updates, resets, or service whenever possible. Some operations may change settings, disconnect accounts, or permanently erase data. Do not perform a factory reset, erase, restore, reinstall, or format unless you understand the consequences and have verified your backup.
Repair and recovery outcomes cannot be guaranteed. Diode prepares verified selections for Workflow-integrated Booking. Booking calculates final prices, processes payment and confirms appointments; its existing Workflow sync handles the resulting booking.