AI Repair Tech Disclaimer
Important information about our AI-powered repair assistant.
1. About Repair Tech
Repair Tech is an AI-powered virtual assistant provided by Tech Guru LLC. It is an automated system, not a human technician. It provides general electronics troubleshooting guidance, preliminary repair information, estimated pricing, and assistance with booking services. AI-generated responses can be inaccurate, incomplete, outdated, or unsuitable for your device.
2. Preliminary diagnosis
Chat responses are not a confirmed diagnosis. A technician may need to inspect and test your device to identify the cause of a problem. No suggested troubleshooting step or repair is guaranteed to resolve an issue.
3. Device and personal safety
Use caution when following troubleshooting guidance. Do not open devices, handle exposed electrical components, work on mains-powered equipment, or remove, puncture, bend, or heat batteries unless you have appropriate training and equipment. If a device has a swollen battery, excessive heat, smoke, unusual odor, or other hazardous condition, stop using and charging it and seek qualified assistance. When uncertain, contact Tech Guru LLC before proceeding.
4. Data and backups
Software updates, resets, repairs, and troubleshooting can cause data loss. Back up important information whenever possible before following instructions or submitting a device for service. A factory reset or storage erase permanently removes local data unless it has been backed up. Ask a technician before performing a step whose effect you do not understand.
5. Pricing, parts, and scheduling
Chat-generated repair prices, parts availability, turnaround times, and appointment suggestions are preliminary estimates, not confirmed diagnoses or guaranteed offers. The booking checkout may show the applicable quoted price and payment terms; additional work or charges discovered after inspection require customer approval before proceeding. Refer to your booking confirmation and written repair agreement for the terms of your service.
6. Warranty
Chat responses do not create, extend, or change any repair warranty. The applicable written Repair Terms and Agreement and any written warranty provided with your service govern warranty coverage, subject to applicable law.
7. Privacy
Do not enter passwords, passcodes, payment card numbers, account recovery codes, or other sensitive credentials in chat. Messages and information you submit may be processed by the services used to operate Repair Tech. Review our Privacy Policy for information about personal data practices. If a privacy policy is not available, contact us before submitting personal information.
8. Responsibility and rights
Use your judgment and seek professional assistance when appropriate. To the extent permitted by applicable law, Tech Guru LLC does not guarantee the accuracy or completeness of AI-generated information and disclaims liability for losses arising solely from reliance on inaccurate or incomplete AI guidance. Nothing here limits rights or remedies that cannot lawfully be excluded, including liability for our negligence where applicable.
9. Contact and applicable terms
For confirmation of a diagnosis, repair price, or safety-related advice, contact Tech Guru LLC. Repair services are governed by our Repair Terms and Agreement and applicable law. If an AI response conflicts with a written service agreement, the applicable written agreement governs, subject to law.