TECH GURU · CUSTOMER ACCOUNT
Customer Portal
Manage your repairs, appointments and account in one place.
My Tech Guru Account
Sign in securely to view your appointments and repair history, or create an account.
Manage your repairs, appointments and account in one place.
Sign in securely to view your appointments and repair history, or create an account.
Tell us what went wrong or what Diode should have done differently. Your current Diode conversation and basic browser diagnostics will be included automatically.
Please do not include passwords, payment information, or other sensitive personal information.
Diode provides general repair guidance, not a confirmed diagnosis. Device-specific instructions may differ. Stop if a device is hot, swollen, wet, leaking, or physically damaged; seek professional assistance.
Protect your data: Back up important photos, files, contacts, and other data before troubleshooting, repair, software updates, resets, or service whenever possible. Some operations may change settings, disconnect accounts, or permanently erase data. Do not perform a factory reset, erase, restore, reinstall, or format unless you understand the consequences and have verified your backup.
Repair and recovery outcomes cannot be guaranteed. Diode does not book appointments or finalize prices; review the details and terms in RepairBeacon Booking before payment.
