THE NEXT CHAPTER OF TECH GURU

More convenient repairs.
More to look forward to.

We now bring repairs to you, make it easy to book online, and have Diode ready to help with your device questions. See what’s new and what’s coming next.

🚗 Mobile serviceWe bring the fix to you
📅 Easier bookingSee repair options and book online
🤖 Meet DiodeRepair questions, answered
AVAILABLE NOW · OUR JOURNEY

Here's what's changed.

Every update is designed to make it simpler to get help with your devices.

APRIL 2026Our new service model
Now available

Tech Guru goes mobile.

We now bring our repair services to you! Book online instead of visiting a storefront. Depending on your repair and location, you may be able to choose pickup and delivery or an onsite visit.

What this means for you: Choose a time and service option that work for you. We’ll take care of the rest.
SEPTEMBER 2026Website launch
Now available

A new website. A simpler way to book.

Choose your device, see repair options and estimated prices, and pick an available appointment time—all from your phone or computer.

Less back-and-forth: See your repair and appointment details before you book.
Explore online booking →
SEPTEMBER 2026A new team member
Now available

The birth of Diode! 🎉

Meet Diode, our AI repair assistant! Ask him why your phone won’t charge, what might be wrong with your computer, or which repair you may need. He can walk you through simple checks, answer device questions, and help you find repair options.

Give Diode a try: Chat with Diode anytime on our website. If your device needs a closer look, we can help you book a repair.
Say hello to Diode →
SEPTEMBER 2026Device identification
Now available

Find your device model.

Not sure which phone or tablet you have? Use our new Device Lookup to find your device by its name, model number, or IMEI. Need help finding that information? Diode can walk you through it.

Before booking: Double-check the model in your device settings so we can help you choose the right repair.
Try Device Lookup →
2026Behind the scenes
In use

Built by us, for better repairs.

We’ve developed our own tools to help find problems with Apple devices, Samsung devices, and computers. Our technicians use them to check what’s going on and help determine the next steps for your repair.

We also created RepairBeacon to help us keep your appointments, repairs, and parts organized from start to finish.

COMING NEXT

And we're just getting started.

Here's a sneak peek at what we're building for you and your family.

Christmas 2026 · Planned

Tech Guru Arcade

Fun Arcade: Games to enjoy and share with the family.

Learning Arcade: Playful ways to explore technology and learn something new.

Always free. Always ad-free.
Jan 1, 2027 · Estimated

An all-new customer portal

We’re working on a new place where you can easily check on your repairs and find your device information.

We plan to make it easier to follow your repair’s progress, see past repairs, and keep track of your devices.

These features are still on the way, and dates may change. We’ll share updates here as they become available.

READY WHEN YOU ARE?

Let's get your device back on track.

Book your repair online, or head to the homepage to chat with Diode.